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Stressed woman with crumpled papers, gray overlay text: "10 Website Design Mistakes We See Every Week," on a computer keyboard background.
Stressed woman with crumpled papers, gray overlay text: "10 Website Design Mistakes We See Every Week," on a computer keyboard background.

10 Website Design Mistakes We See Every Week

A website redesign is more than updating colors, images, and layouts. Before launch, it’s important to review the site’s structure, content, functionality, SEO, performance, and technical setup to make sure nothing is overlooked. This checklist covers 30 key areas to review before your redesigned website goes live.

1. Poor Website Navigation

Poor or confusing website navigation can quickly drive visitors off your website. Search engines also rely on clear structure to index your content properly, which can affect your website ranking. Overall, poor website navigation hurts the user experience (UX) and search engine optimization (SEO), leading to frustrated users and increased bounce rates.

Tips to Improve Website Navigation:

  • Keep it simple

  • Use a sitemap
  • Optimize for speed and various devices
  • Include a search bar for content heavy websites

Even if visitors can easily find what they need, they may not stick around if the website takes too long to load.

2. Slow Page Loading Speed

According to Google, 53% of visitors leave a site if it takes more than 3 seconds to load. That is a lot of missed opportunities for your business website because a higher bounce rate leads to lower conversion rates and decreased organic search engine ranking.

Tips to Improve Page Load Speed:

  • Compress large images and files

  • Minimize HTTP requests
  • Enable browser caching
  • Use a content delivery network (CDN)

Once your website loads quickly, the next step is making sure visitors know exactly what action to take.

3. Poor Call-to-Actions (CTAs)

Your CTA is the desired action each website visitor should be led to take, but poor CTAs are a huge website design mistake. Poor CTAs use generic or vague language and can sometimes be hard to find or see within the design. This confuses visitors and leads to missed conversions, lower lead generation rates, and weak sales funnel performance.

Tips to Improve CTAs:

Comparing call-to-action buttons: "Click Here" as a poor example, "Request a Quote" as a specific, effective website design choice.
  • Use specific, actionable language

  • Make sure the CTA stands out on the page
  • Consistent with brand design

  • Strategic and relevant to each page

Strong CTAs are easier to notice and act on when they are supported by a clean, organized website design.

4. Outdated or Cluttered Design

Outdated or cluttered website designs can confuse visitors unsure whether you are still in business or the right business for them. Cluttered website designs typically make important information hard to find and when nothing stands out, you can expect an increase of bounces from your site.

Tips to Update and Declutter Your Website Design:

  • Include white space to break up your content
  • Prioritize the message of each page
  • Use proper headings and subheadings to categorize content

A polished website may look great to visitors, but it also needs the right SEO structure to be found in search results.

5. Missing SEO Fundamentals

One of the biggest website design mistakes we see is missing SEO. If your website is missing or duplicating page titles, missing meta data, has a poor heading structure, and is missing alternative text for images, your SEO is likely struggling. SEO helps search engines index your content and rank your website, without it you’ll be missing website traffic opportunities.

Tips for Improving SEO Fundamentals:

  • Include alternative text for images
  • Include proper meta titles and descriptions for each webpage
  • Include both general and location specific SEO keywords
  • Avoid keyword stuffing, they should fit naturally with the flow of your content

SEO can help bring visitors to your website, but the experience still needs to work well once they arrive, especially on mobile devices.

Laptop and smartphone displaying a digital marketing and website design service based in Wilmington, NC.
6. Not Optimizing for Mobile

According to Statista, 51% of website traffic is from mobile devices in 2026, which is a ton of missed opportunities if your website is not responsive to different device sizes.

Tips for Improving Mobile Experience:

  • Responsive website design

  • Optimize images and media for mobile

  • Make buttons and text easy to use on smaller screens

Responsive design helps create a consistent experience across devices, but your branding should remain just as consistent throughout the site.

7. Inconsistent Branding

One of the website design mistakes we see the most often is inconsistent branding. Inconsistent branding throughout a website leaves an unprofessional impression and hurts the user experience. Without consistent branding, your business will also lose its brand identity.

Tips to Improve Consistent Branding:

  • Create a brand style guide to follow while designing
  • Include brand logos, colors, fonts, and image assets
  • Curate your brand voice and messaging

Once your website looks and feels consistent, analytics can help determine whether the design is actually supporting your business goals.

8. Not Tracking Analytics

If you aren’t already tracking your website analytics, you’re likely unfamiliar with some of the terms already used, including website traffic, bounce rate, and conversion rate. These analytics indicate what’s working with your website and what’s not. For example, website analytics can track your top performing pages, which browser traffic is coming from, what is making visitors bounce, and help justify return on investment (ROI).

Tips for Tracking Web Analytics:

  • Setup a Google Analytics 4 account
  • Create goals for your site (for example, increase conversion rate by 20%)

  • Setup your Google Search Console account

  • Setup UTM parameters for campaign analytics

Analytics can reveal how visitors use your website, but a strong user experience also means making the site accessible to as many people as possible.

9. Ignoring Accessibility

Over 15% of the world’s population lives with a disability, which means your website is missing traffic by ignoring accessibility features. Website accessibility can also be an important compliance consideration for businesses under applicable accessibility laws and standards.

Accessibility toolbar with modes for vision impaired, seizure safe, ADHD, blindness, and epilepsy. Features color, content, and orientation modules fo

Tips for Improving Website Accessibility:

  • Include alt text for images
  • Include captions for audio
  • High-contrast colors for readability
  • Make sure the website can be navigated with a keyboard
  • Use descriptive link and button text

Accessibility helps create a more inclusive experience, while trust-building elements help visitors feel confident doing business with you.

10. Missing Trust Building Essentials

Trust is hard to build and easy to lose, which is why missing trust signals is one of the biggest website design mistakes a business can make. A missing SSL certificate, ‘About Us’ page, reviews, and contact information can quickly and quietly cause visitors to leave your website.

Tips for Improving Trust Building Essentials:

  • Confirm SSL certificate (https:// in front of domain address)
  • Display customer reviews and testimonials
  • Include an ‘About Us’ page with contact information

  • Include security badges near eCommerce features (for example, a checkout page)

Build a Website That Works Better for Your Business

A strong website should be easy to navigate, fast, accessible, consistent, and built with both users and search engines in mind. Reviewing these common website design mistakes can help you identify areas where your current site may be falling short.

If your website needs an update, GM Web Services can help you avoid these common mistakes and create a website that is functional, user-friendly, and built to support your business goals.

Excited woman holding phone with sketches of a website design process and text, "The Website Design Process: What to Expect From Start to Launch."The Website Design Process: What to Expect From Start to Launch
Frustrated man at desk with text overlay: "Why Website Speed Matters for SEO and Lead Generation." Background shows slow loading gear icon.Why Website Speed Matters for SEO and Lead Generation